Terms & Condition

Platform: https://www.aamcity.com
Operator: Convivial Corporation, 11033 195st, Saint Albans NY 11412, USA.
Effective Date: 06.10.2025

ARTICLE 1: GENERAL PROVISIONS

Chapter 1.1 – Purpose

This Terms and Conditions Agreement governs all access to and usage of AAMCity.com, an e-commerce platform offering a wide range of consumer products and services. It outlines your rights and obligations while using our services, including grocery shopping, fashion retail, eco-friendly product supply, and social/transport solutions.

Chapter 1.2 – Legal Jurisdiction

These Terms are established in accordance with the laws of the State of New York, United States Federal Law, and applicable international e-commerce regulations.

ARTICLE 2: USER ELIGIBILITY AND ACCEPTANCE

Chapter 2.1 – User Eligibility

Only individuals aged 18 or older, or companies with legal entity status, may transact on AAMCity.com. By creating an account or placing an order, you affirm you meet these requirements.

Chapter 2.2 – Acceptance of Terms

Use of this site signifies your full agreement to these Terms & Conditions. Continued use after changes indicates your acceptance of any modifications.

ARTICLE 3: PRODUCTS & SERVICES

Chapter 3.1 – Product Categories

AAMCity.com sells the following goods:

  • Daily Household Essentials and Grocery Items
  • Perfumes and Personal Care Products
  • Fashion & Apparel: T-shirts, Polo Shirts, Cuban Collar Shirts, Rajshahi Silk Sarees, Silk Panjabis, Silk Kameez, Silk Fabrics
  • Eco-Friendly Products: Paper-based and corn-starch-based biodegradable shopping bags

Chapter 3.2 – Services Offered

We also provide:

  • Social Services (such as community outreach and local empowerment)
  • Transport Services (local delivery and booking options)

ARTICLE 4: PRICING AND PAYMENT

Chapter 4.1 – Pricing Policy

All prices are displayed in USD unless otherwise stated. Prices are subject to change based on market fluctuations, import duties, or tax changes.

Chapter 4.2 – Payment Methods

Accepted payment methods include:

  • Credit/Debit Cards (Visa, MasterCard, AMEX)
  • PayPal
  • Mobile Wallets (region-specific)

All transactions are processed securely via PCI-DSS-compliant gateways.

ARTICLE 5: SHIPPING AND DELIVERY

Chapter 5.1 – Delivery Scope

We offer delivery across select service zones. International delivery availability may vary by item type.

Chapter 5.2 – Estimated Timeframes

Delivery times range from 1–7 business days, depending on location and product type. Custom or bulk orders may require more time.

ARTICLE 6: RETURNS, REFUNDS, AND EXCHANGES

Chapter 6.1 – Return Eligibility

Returns are accepted within 7 calendar days from the date of delivery, provided the item is:

  • Undamaged
  • Unused
  • In original packaging

Note: Custom, perishable, or hygiene-sensitive items are non-returnable.

Chapter 6.2 – Refund Process

Approved refunds will be processed within 7–10 business days to your original payment method.

ARTICLE 7: ACCOUNT MANAGEMENT

Chapter 7.1 – User Responsibilities

You agree to:

  • Maintain accurate account information
  • Refrain from sharing login credentials
  • Avoid misuse of the platform for illegal or unethical purposes

Chapter 7.2 – Termination of Account

We reserve the right to suspend or terminate any account involved in fraudulent activity, spamming, or violation of our terms.

ARTICLE 8: INTELLECTUAL PROPERTY RIGHTS

Chapter 8.1 – Ownership

All content, images, product names, logos, and designs on AAMCity.com are protected by copyright, trademark, and intellectual property laws.

Chapter 8.2 – Limited License

Users are granted a limited, non-transferable, non-exclusive license to access and use the platform for personal or business shopping only.

ARTICLE 9: DATA PRIVACY & PROTECTION

Chapter 9.1 – Compliance

We comply with GDPR, CCPA, and all applicable data privacy standards.

Chapter 9.2 – Use of Personal Data

Collected data is used solely to:

  • Process and fulfill orders
  • Improve customer experience
  • Maintain website security

For more, see our Privacy Policy.

ARTICLE 10: LIABILITY LIMITATIONS

Chapter 10.1 – Platform Use

AAMCity.com is not liable for:

  • Delay or failure in performance due to force majeure
  • Incompatibility of user devices
  • Errors from third-party services (e.g., payment gateway failures)

ARTICLE 11: MODIFICATION OF TERMS

Chapter 11.1 – Right to Amend

We reserve the right to revise these Terms & Conditions at any time. Users will be notified via website or email when changes occur.

ARTICLE 12: CUSTOMER SERVICE & LEGAL CONTACT

Chapter 12.1 – Contact Details

📧 Email: support@aamcity.com
📍 Address: Convivial Corporation, 11033 195st, Saint Albans NY 11412, USA.

📞 Customer Support Hours: Monday to Friday, 9:00 AM – 6:00 PM EST

FINAL NOTE

By shopping at aamcity.com, you’re supporting a platform committed to eco-conscious living, cultural heritage, and social impact. We appreciate your trust.